Privacy Policy

Personal Information

• Name

• Email address

• Phone number

• Physical or mailing address

• Payment information when a transaction is processed

• Information submitted through forms, appointment requests, inquiries, or service requests

• SMS and other communication opt-in records, including applicable consent status, timestamps, and related records

Non-Personal Information

• IP address

• Browser type and version

• Device information

• Operating system information

• Website usage patterns

• Analytics information

• Cookies and similar technologies

Customer Communication Information

• Records of inquiries and service requests

• Appointment information

• Scheduling information

• Communication preferences

• Service history where applicable

• Customer feedback

• Records of communications sent or received through applicable LeadScalory-powered systems

SMS Messaging Program

Where SMS messaging is available through LeadScalory or a business using LeadScalory-powered systems, users may receive text messages related to services they have requested or authorized.

These messages may include:

• Appointment confirmations

• Appointment reminders

• Scheduling updates

• Rescheduling or cancellation communications

• Customer service communications

• Important service-related notifications

• Other transactional or support-related messages associated with the user's interaction with the applicable business

SMS Opt-In and Consent

Users will only receive SMS messages where appropriate consent has been obtained.

Where required, SMS consent is collected through a dedicated opt-in mechanism, such as a checkbox on a web form.

A user providing a telephone number does not, by itself, constitute consent to receive SMS messages.

SMS consent records may include the telephone number, consent status, date and time of consent, the form or source through which consent was collected, and other information reasonably necessary to document the user's authorization.

SMS consent is not a condition of purchasing products or services.

Opt-Out

Users may opt out of SMS communications at any time by replying "STOP" to the applicable SMS number.

After an opt-out request is received, the applicable messaging system will process the request and may send a confirmation message.

No further SMS messages will be sent through that messaging program unless the user subsequently provides appropriate consent to receive SMS communications again, except for communications that may be required by law or necessary to process the opt-out itself.

Help and Support

Users may reply "HELP" to an applicable SMS message for assistance where supported.

Users may also contact the applicable business or LeadScalory using the contact information provided on the applicable website.

Message Frequency

Message frequency varies depending on the user's interactions, appointment schedule, service requests, and other communications authorized by the user.

SMS messages are intended to be relevant to the services, appointments, requests, or support associated with the applicable business.

Message and Data Rates

Standard message and data rates may apply depending on the user's wireless plan and carrier.

For questions regarding wireless charges, users should contact their wireless service provider.

Carrier Information

SMS messaging may operate through major U.S. wireless carriers and participating regional carriers. Carriers are not liable for delayed, undelivered, or undeliverable messages.

SMS Data Protection

LeadScalory does not sell, rent, or share SMS/text messaging originator opt-in data, including phone numbers and consent records, with third parties or affiliates for marketing, advertising, or promotional purposes.

SMS opt-in data may be shared only when reasonably necessary to provide the messaging service requested by the user, such as with SMS providers, messaging platforms, telecommunications providers, carriers, technical service providers, or subcontractors supporting the delivery and operation of the messaging service.

All other categories of third-party data sharing described in this Privacy Policy exclude SMS/text messaging originator opt-in data and consent records unless the user has expressly authorized such sharing or disclosure is required by law.

LeadScalory maintains reasonable administrative, technical, and organizational safeguards designed to protect SMS opt-in information and consent records from unauthorized access, use, disclosure, alteration, or destruction.

Service Providers

We may use third-party service providers that assist with legitimate business operations, such as:

• Payment processing

• Website hosting

• Appointment scheduling

• Customer relationship management

• Data storage

• Analytics

• Customer support

• Email delivery

• SMS and messaging delivery

• Security and fraud prevention

• Technical infrastructure

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security protections.

SMS Opt-In Information

SMS/text messaging originator opt-in data, including phone numbers and consent records, will not be shared with affiliates or third parties for marketing, advertising, or promotional purposes.

Such information may be disclosed to messaging providers, carriers, telecommunications providers, technical service providers, or subcontractors only when reasonably necessary to provide or support the SMS services the user has requested.

Legal Compliance

We may disclose information when required or permitted by applicable law, regulation, legal process, court order, or valid governmental request, or when reasonably necessary to protect our legal rights, users, systems, property, or safety.

Business Transfers

If LeadScalory is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and reasonable privacy protections.

Any transfer of information remains subject to applicable privacy obligations.